Our collaboration with Blissim

Blissim is France's leading beauty box specialist! First launched in 2011 as Birchbox, then renamed Blissim in 2020, the concept has won over thousands of customers since its beginnings: you receive a monthly box filled with treasures, from facial moisturizer to hair care, wellness supplements and make-up. The big best-selling brands are mixed in with the little ones, whose new products we love to discover. In short, it's the monthly gift that makes you feel like you're celebrating Christmas all year round!

For their November 2024 box, Blissim asked Coucou Suzette to spice up the famous box and slip in two little seasonal accessories to go with the beauty moments. Juliette had the pleasure of designing a large pink gift box covered with a pretty holly motif and creating two exclusive variations of original Coucou Suzette creations; our holly socks were adorned in silver for the occasion and our favorite mini heart clip was dressed in its finest glitter.

Alongside our creations: a radiance serum, an exfoliating gel, a spicy room fragrance, eyeshadows, seasonal herbal teas, photo prints and other little goodies to accompany us through the magic of the festive season. And a merry Christmas to you!

All collabs

A question?

We've gathered here the most frequently asked questions about our terms and conditions, delivery times, and return policy. If you can't find the answer you're looking for, feel free to contact us by email at contact@coucousuzette.com!

Check out our FAQ

How long does delivery take?

Estimated delivery times are 2 to 5 business days within France from the shipping date (except for Chronopost Express, which delivers the day after the order is placed). This timeframe may vary depending on the destination and the carrier's workload.
For international deliveries, please allow 5 to 7 business days.
Once your order has been shipped, you will automatically receive an email with your tracking number and a link to check the status of your order. Don’t forget to check your spam folder.

Can I modify my order?

Please email us at contact@coucousuzette.com as soon as possible and include your order number.
We can remove an item from your order or swap it for another of the same value, but we cannot add new items.
If your order has already been prepared, unfortunately, we won’t be able to make any changes.
If you wish to return your items, please refer to the “How do I return an item?” section.

How do I return an item?

Any item to be returned must be sent back in full and in its original packaging, via Colissimo with signature, to the following address:
MOBILTRON – Coucou Suzette – Returns
31 Rue de Châteaubriand
35370 Argentré-du-Plessis – France

Please note that return shipping costs are the responsibility of the customer. A refund will be issued once the parcel has been received.
In case of a defective item, please contact our customer service before sending anything back.
We do not offer exchanges.

My item is damaged, what can I do?

Please email us at contact@coucousuzette.com with your order number and a photo of the damaged and/or broken item.
Our customer service team will get back to you with a proposed compensation.
If you made your purchase in a physical store, please reach out to them directly.

I wasn’t able to choose my Mondial Relay pickup point — where will my order be delivered?

At the moment, the Mondial Relay system isn’t compatible with Shop Pay and Apple Pay checkouts. A pickup point near your address will be assigned automatically.
If you’d like to change it, feel free to email us at contact@coucousuzette.com as soon as you receive your order confirmation — we can update it before your order is prepared.