Our collaboration with JULIEN DORÉ
After the singer Angèle, Coucou Suzette teamed up again with a francophone singer (we are obsessed with), well-known in France for his insane charisma, his unmistakable blond wavy hair (with sometimes barrettes in it!) and his crazy video clips. We are talking about the one and only… Julien Doré!
We saw him for the first time in the French TV show La Nouvelle Star, he made us fall in love with him with his covers, and after five years of hearing his music on every radio, we can’t help but know all his singles!
For this collab, we were asked to create some cool and quality merchandising products as part of the promotion of his album and his “Aimée” tour.
To switch from the good old t-shirt everyone buy at the end of the concerts, we came up with cute light blue and pink socks, with a Jean-Marc & Simone pattern, the two big white doggos of the artist (cute White Swiss Shepherd siblings dogs), who happen to be stars of Instagram with more than 100K followers (unlike us and our Sunday brunch pictures…).
These socks are made of Italian cotton certified OEKO-TEX®️ and made in France. They are available during the whole “Aimée” tour of Julien Doré, starting February 2022 at Aix-en-Provence!
A question?
We've gathered here the most frequently asked questions about our terms and conditions, delivery times, and return policy. If you can't find the answer you're looking for, feel free to contact us by email at contact@coucousuzette.com!
How long does delivery take?
Estimated delivery times are 2 to 5 business days within France from the shipping date (except for Chronopost Express, which delivers the day after the order is placed). This timeframe may vary depending on the destination and the carrier's workload.
For international deliveries, please allow 5 to 7 business days.
Once your order has been shipped, you will automatically receive an email with your tracking number and a link to check the status of your order. Don’t forget to check your spam folder.
Can I modify my order?
Please email us at contact@coucousuzette.com as soon as possible and include your order number.
We can remove an item from your order or swap it for another of the same value, but we cannot add new items.
If your order has already been prepared, unfortunately, we won’t be able to make any changes.
If you wish to return your items, please refer to the “How do I return an item?” section.
How do I return an item?
Any item to be returned must be sent back in full and in its original packaging, via Colissimo with signature, to the following address:
MOBILTRON – Coucou Suzette – Returns
31 Rue de Châteaubriand
35370 Argentré-du-Plessis – France
Please note that return shipping costs are the responsibility of the customer. A refund will be issued once the parcel has been received.
In case of a defective item, please contact our customer service before sending anything back.
We do not offer exchanges.
My item is damaged, what can I do?
Please email us at contact@coucousuzette.com with your order number and a photo of the damaged and/or broken item.
Our customer service team will get back to you with a proposed compensation.
If you made your purchase in a physical store, please reach out to them directly.
I wasn’t able to choose my Mondial Relay pickup point — where will my order be delivered?
At the moment, the Mondial Relay system isn’t compatible with Shop Pay and Apple Pay checkouts. A pickup point near your address will be assigned automatically.
If you’d like to change it, feel free to email us at contact@coucousuzette.com as soon as you receive your order confirmation — we can update it before your order is prepared.
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All collabs -
Our Manufacturing Process
