Our collaboration with Kiehl's

Kiehl’s is a well-known American brand of cosmetics which at first was nothing but a small family business. More than a century ago, Mr Kiehl opened his pharmacie at the corner of a New York street to help his neighborhood, without knowing he would give his name to one of the biggest brands of care products!

The "Body Cream"

To thank their most regular clients, Kiehl’s wanted to come up with a cute little gift in limited edition. They came to Coucou Suzette and together we created a pack of one pin and one patch based on their all-time best-seller: the “Crème de corps”. An adorable yellow bottle, looking just like the real one (except we didn’t have enough space for the full compo…).

The "Kiss Pack"

And since we don’t change a winning team, Kiehl’s came to Coucou Suzette again regarding the We Love Green festival. This collab gave birth to the “Kiss pack”, given to the festival people, very happy to add a touch of fun to their jacket’s collar.

What we like about the brand: quality products inspired by nature and a clear composition at the front of the packaging, showing off with no shame.

All collabs

A question?

We've gathered here the most frequently asked questions about our terms and conditions, delivery times, and return policy. If you can't find the answer you're looking for, feel free to contact us by email at contact@coucousuzette.com!

Check out our FAQ

How long does delivery take?

Estimated delivery times are 2 to 5 business days within France from the shipping date (except for Chronopost Express, which delivers the day after the order is placed). This timeframe may vary depending on the destination and the carrier's workload.
For international deliveries, please allow 5 to 7 business days.
Once your order has been shipped, you will automatically receive an email with your tracking number and a link to check the status of your order. Don’t forget to check your spam folder.

Can I modify my order?

Please email us at contact@coucousuzette.com as soon as possible and include your order number.
We can remove an item from your order or swap it for another of the same value, but we cannot add new items.
If your order has already been prepared, unfortunately, we won’t be able to make any changes.
If you wish to return your items, please refer to the “How do I return an item?” section.

How do I return an item?

Any item to be returned must be sent back in full and in its original packaging, via Colissimo with signature, to the following address:
MOBILTRON – Coucou Suzette – Returns
31 Rue de Châteaubriand
35370 Argentré-du-Plessis – France

Please note that return shipping costs are the responsibility of the customer. A refund will be issued once the parcel has been received.
In case of a defective item, please contact our customer service before sending anything back.
We do not offer exchanges.

My item is damaged, what can I do?

Please email us at contact@coucousuzette.com with your order number and a photo of the damaged and/or broken item.
Our customer service team will get back to you with a proposed compensation.
If you made your purchase in a physical store, please reach out to them directly.

I wasn’t able to choose my Mondial Relay pickup point — where will my order be delivered?

At the moment, the Mondial Relay system isn’t compatible with Shop Pay and Apple Pay checkouts. A pickup point near your address will be assigned automatically.
If you’d like to change it, feel free to email us at contact@coucousuzette.com as soon as you receive your order confirmation — we can update it before your order is prepared.