Our collaboration with Louis Pion

Coucou Suzette likes to work with beautiful French brands with unique skills and Louis Pion is definitely one of them! This brand is more than a century old and has all the expertise that goes with it. It is one of the biggest references of French watchmaking. If it started as a small family business, it now has more than 120 shops and corners all over the country.

To celebrate Mother's Day, Louis Pion teamed up with Coucou Suzette to create an elegant, fun, unique and kitsch box to spoil our moms. In this box: an original watch covered in golden details (from the bracelet to the hands), with a big turquoise iris in the middle of the dial.

But that’s not it, the box also contains a bracelet, adjustable and in the same tones, with two blue eyes looking very alert. They are the symbol of Coucou Suzette, the beloved emblem you can already find on many of our best-sellers! This watch-bracelet combo is perfect to make our outfits shine.

A fancy and cute partnership sealing the encounter between the colorful and creative world of Coucou Suzette and the watchmaking know-how of Louis Pion.

A question?

We've gathered here the most frequently asked questions about our terms and conditions, delivery times, and return policy. If you can't find the answer you're looking for, feel free to contact us by email at contact@coucousuzette.com!

How long does delivery take?

Estimated delivery times are 2 to 5 business days within France from the shipping date (except for Chronopost Express, which delivers the day after the order is placed). This timeframe may vary depending on the destination and the carrier's workload.
For international deliveries, please allow 5 to 7 business days.
Once your order has been shipped, you will automatically receive an email with your tracking number and a link to check the status of your order. Don’t forget to check your spam folder.

Can I modify my order?

Please email us at contact@coucousuzette.com as soon as possible and include your order number.
We can remove an item from your order or swap it for another of the same value, but we cannot add new items.
If your order has already been prepared, unfortunately, we won’t be able to make any changes.
If you wish to return your items, please refer to the “How do I return an item?” section.

How do I return an item?

Any item to be returned must be sent back in full and in its original packaging, via Colissimo with signature, to the following address:
MOBILTRON – Coucou Suzette – Returns
31 Rue de Châteaubriand
35370 Argentré-du-Plessis – France

Please note that return shipping costs are the responsibility of the customer. A refund will be issued once the parcel has been received.
In case of a defective item, please contact our customer service before sending anything back.
We do not offer exchanges.

My item is damaged, what can I do?

Please email us at contact@coucousuzette.com with your order number and a photo of the damaged and/or broken item.
Our customer service team will get back to you with a proposed compensation.
If you made your purchase in a physical store, please reach out to them directly.

I wasn’t able to choose my Mondial Relay pickup point — where will my order be delivered?

At the moment, the Mondial Relay system isn’t compatible with Shop Pay and Apple Pay checkouts. A pickup point near your address will be assigned automatically.
If you’d like to change it, feel free to email us at contact@coucousuzette.com as soon as you receive your order confirmation — we can update it before your order is prepared.